While reading messages he received on the anonymous app Sarahah, YouTuber Lonnie Randall notes “it’s kind of like an ego-destroying hate machine.” The Canadian Centre for Child Protection and police departments across several U.S. states and in New Zealand are warning parents about Sarahah, an app that lets users send messages to each other anonymously.
Sue Scheff, a cyber-safety expert and author based in Florida, said the anonymity feature is what can enable online harassment among children and teenagers. “They’re able to speak without looking at people face-to-face, which makes it easier for them to judge and criticize without having to see the reaction,” Scheff told Global News. Sarahah, which means “frankness” or “honesty” in Arabic, was developed in Saudi Arabia. It’s been available for download in Canada since the spring. Since then, the app has soared in popularity, with hundreds of millions of users worldwide.
Sarahah CEO Zain al-Abdin Tawfiq initially created the app for use in a workplace setting. On its website, Sarahaha is described as a tool for users to discover their strengths and weaknesses by “receiving honest feedback from employees and friends in a private manner.” In practice, however, Sarahah has been gaining traction among youth. Although the app store says users must be at least 17 years old, many are younger and therefore more vulnerable to bullying. Scheff, who was cyberbullied as an adult, said vicious comments can emotionally devastate the victim. “Words hurt. It’s just that simple,” she said. She counsels parents to have an ongoing conversation with their children about their cyber life. “There’s always going to be an app,” Scheff said. “It’s not the app — it’s our social behaviour. It’s our parenting.” Cracking down on cyberbullying in anonymous messaging apps is no easy feat, but leaving users to comment freely without constraints can end up backfiring.
……. Global News reached out to Sarahah for comment, but Tawfiq declined an interview. He told the BBC in August that Sarahah does have “features such as blocking and filtering and many other techniques” in place to prevent online harassment. Sarahah has already received several complaints about cyberbullying from users on Twitter and Facebook, but experts point out the issue of online harassment is not limited to any one channel or platform. Scheff said there will always be another new app where cyberbullying can emerge. Instead of targeting specific apps, she encourages parents to focus on changing their children’s social-media behaviour. “Empathy and kindness starts offline, and we need to bring it online,” Scheff said.
Source:
Technology and Security 